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A leading 3rd party administrator in medical industry is seeking a talents that specializing in Guarantee Letter Coordinator.
As a Guarantee Letter Coordinator, you will play a critical role in:
- Process guarantee letter requests promptly and accurately.
- Communicate with customers and hospital to gather necessary information and resolve any inquiries related to guarantee letters.
- Verify customer information to ensure the issuance of correct and reliable guarantee letters.
To be successful in this role, you need to have:
- Possess Diploma in any related healthcare/medical field.
- Languages: English, Bahasa Malaysia.
- Previous experience in customer service, particularly in guarantee letter issuance or a related field, is preferred.
- Excellent problem-solving skills and ability to effectively collaborate with cross-functional teams.
- Willing to work in 24/7 rotational shift.
- Possess own transport.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you able to work in rotational shift?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Guarantee Letter Issuance: 1 year (Preferred)
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