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Arbeidsgiver
Gard
Stillingstittel
Customer Support Specialist (P&I/Marine)– Arendal
Frist
13.08.2023
Ansettelsesform
Fast
Bli kjent med Gard AS
We are looking for a Customer Support Specialist to join the Customer Transactions team at our head office in Arendal, Norway.
The team supports the Underwriters in our offices around the world , engaging with clients and insurance brokers worldwide, as part of Gard's marine insurance activities.
You will be a key member of an experienced, vibrant and international team where your primary focus will be to:
Onboard customers
Respond to customer queries
Conduct KYC / sanctions checks
Enter and maintain client and broker information
Enter and maintain policy and premium data
Produce and distribute insurance and invoice documentation
Support Underwriting with various tasks
The new colleague we are looking for:
has a bachelor’s degree or similar relevant education and/or relevant experience
can work under pressure, is proactive and self-driven
is quick to learn systems, procedures and build cross-functional competence
has a structured approach to work, with strong attention to detail
is self-motivated and a team player with improvement mindset
has strong communication skills and cultural awareness
is positive and service-oriented
embrace change
a good command of spoken and written English is required.
Om arbeidsgiveren
For more than 100 years Gard, one of the world’s leading marine insurers, has been helping the marine industries to protect their assets and safeguard their income. Having expanded from our origins in southern Norway to a network of 13 offices across the globe, we have witnessed the impact the sea can have and have learnt a thing or two.
Despite our breadth and depth of experience and expertise, we try to learn something new every day to prepare our Members and clients for their next journey, and to find and deliver the right solutions. So, whenever the unexpected arises it is good to know that someone is ready, willing and able to assist; someone with expertise that has been refined for over a century.
It is not just what we do, but how we do it that delivers the best value in the market – matching our expertise with an unrivalled commitment to what we do. We will turn every stone to find a solution and see it carried through.
Such ability and dedication is rare, so we take great care in choosing, training and supporting our employees. The way we see it, our people are the difference between good and great.”
Nettverk
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Sektor
Privat
Sted
Arendal, Norway, 4843 Arendal
Bransje
Bank, finans og forsikring
Stillingsfunksjon
Brukerstøtte/support,
Dokumentasjon,
Kundeservice
Nøkkelord
Kundebehandling, dokumenthåndtering, KYC, support, service
